Reference

What You Agree To When You Open an Account with interbos

These terms set out the rules that apply when you access interbos, fund your account through DANA, OVO, or GoPay, and use any part of our lobby — from live casino tables to sports betting markets.

Account eligibility appliesDANA, OVO, GoPay deposit rules includedApplies to all lobby areasSubject to Indonesia-applicable lawLast revised version always in effect
interbos What You Agree To When You Open an Account with interbos
ACCOUNT INTEGRITY

How interbos Handles Your Account Data and Access Rights

Our approach to account security and data handling is built into how these terms operate in practice. Below are the six areas that directly affect your rights as an account holder — from how we store your information to how you can request changes or raise a concern about our terms.

Account Data Retention

We retain the personal information you submit at registration — including your name, contact details, and e-wallet identifiers used for DANA, OVO, or GoPay — for as long as your account remains active and for the period required under applicable law after closure.

Cookie and Session Handling

When you access interbos through a mobile browser or a saved session, cookies are used to maintain your login state and preferences. You can manage cookie settings through your browser, but disabling them may affect how certain account and lobby features work.

Wallet Verification Process

Before your first withdrawal clears, we verify that the e-wallet name — whether DANA, OVO, or GoPay — matches the name on your registered account. This step is a condition of these terms and exists to protect both your funds and account integrity.

Account Security Obligations

These terms place a direct obligation on you to keep your account credentials secure. If you believe your login details have been accessed by a third party, you must notify us immediately through live chat or email. We are not liable for losses arising from credentials you shared or failed to protect.

Requesting Data Changes

If you need to update personal details or request a record of the data we hold on your account, submit the request through your account settings or contact support by email. We will process valid requests in line with the timeframes set out in our privacy and data conditions.

Dispute and Terms Queries

If you believe a term has been applied incorrectly to your account — for example, a deposit via GoPay that was flagged against our conditions — raise it through live chat first. If the matter remains unresolved, you may escalate in writing to our support email with your account ID and transaction reference.

REACH OUR TEAM

Contact Us About These Terms

If any part of these terms is unclear, or if you need to raise a question about how a specific clause applies to your account — including payment conditions for DANA, OVO, or GoPay transactions — our support team is available to help. You can reach us through live chat inside the lobby, via email, or through our dedicated account support line. We aim to respond to terms-related queries promptly so your account activity is never left in uncertainty.

Live Chat Open the chat window from inside your account dashboard. This is the fastest way to get a response on terms-related questions, including conditions that affect your DANA, OVO, or GoPay deposit status.
Email Support Send a written query to our support address listed in your account settings. Email is suited for detailed terms questions — for example, asking how a specific clause applies to your account type or withdrawal method.
Account Help Centre The help section inside your account area contains structured answers to common terms questions. Check there first for account eligibility, wallet conditions, and access rules before raising a live query.

Common Questions About interbos Terms and Conditions

These answers address the questions we receive most often about how our terms work in practice — from account eligibility and wallet rules to what happens when terms are updated. Each answer is specific to how interbos operates, not a generic legal FAQ.

Yes. The deposit terms apply regardless of which local e-wallet you use. DANA, OVO, and GoPay all fall under the same account funding conditions. The wallet you use must be registered under the same name as your interbos account, and this is verified before your first withdrawal is processed.

The version active on this page is always the version in effect. If you continue to use your account after an update, that constitutes acceptance of the revised terms. We notify you through your registered account channel when a material change occurs, so keeping your contact details current matters.

Access to interbos depends on local law and is only available where your region permits use of this type of service. It is your responsibility to confirm eligibility before opening an account. We do not make claims about lawful access in any specific Indonesian city or district.

You will be asked to submit your name, contact details, and the e-wallet identifier you plan to use — DANA, OVO, or GoPay. This information is required under our terms to verify your identity and complete the wallet-name matching check before any withdrawal is released.

Yes. Your account balance may only be used within the lobby areas permitted under current terms — slots, live casino tables, crash games, and sports betting markets where available. Transferring balance to another account or attempting to use it outside these designated areas is a breach of these terms.

Contact our support team through live chat inside your account dashboard and quote your account ID and the relevant transaction. If the issue is not resolved at that stage, you can follow up by email with a written account of the dispute. We aim to respond to terms-related disputes without unnecessary delay.

We retain your registration data and transaction history for the period required under applicable law after your account is closed. This includes the e-wallet details associated with DANA, OVO, or GoPay transactions. You may request a copy of your data at any time through account settings or support email.

The core account terms — eligibility, identity verification, wallet matching, and data handling — apply across all lobby areas. Specific wagering conditions, such as those covering Liga 1 football markets or live table rounds, may carry additional rules that are displayed at the point of placing a wager.

Sharing your login credentials is a breach of these terms. Each account is personal and must only be accessed by the registered account holder. If a third party accesses your account because you shared your details, interbos is not liable for any resulting loss. Report suspected unauthorised access immediately via live chat.

Submit a correction request through the account settings page or send an email to our support address with your account ID and the specific detail you need updated. We process valid requests in line with our data conditions. Changes to wallet details — DANA, OVO, or GoPay — also require re-verification before they take effect.